Get in Touch

We’d love to hear from you! Whether you have a question about a specific lamp, need help tracking your "aura," or just want to say hi, our team in San Antonio is ready to help.

At Lumina Aura, we believe in real conversations. When you reach out, you’re talking to a small team of lighting enthusiasts, not a robot.

How to Reach Us

  • Email: Drop us a line at support@luminaaura.us. We typically respond within 24 hours during business days.

  • Mailing Address: 211 Remolino, San Antonio, TX 78237-3956.

  • Business Hours: We are available Monday through Friday, from 9:00 AM to 5:00 PM Central Time (CST).

Frequently Asked Questions

  • Where is my order? You can find your tracking link in the shipping confirmation email we sent you.

  • Is my lamp safe? Yes! All our products are carefully inspected and meet standard U.S. safety requirements.

  • What if it arrives broken? Please email us a photo of the damage within 48 hours, and we’ll arrange for a replacement.

Send Us a Message

Thank you for bringing Lumina Aura into your home. We look forward to helping you find the perfect light!