Your Privacy Matters

At Lumina Aura, we value your trust as much as we value your home’s lighting. This page explains how we handle your information when you visit us at luminaaura.com. We promise to keep it simple and transparent; no hidden legal jargon here. 

1. What Information We Collect

When you shop with us, we collect the basics needed to get your lamp to your doorstep:

  • Contact details: your name, email address, and phone number.
  • Shipping & Billing: Your physical address to deliver your orders.
  • Device Info: We automatically see things like your IP address and the type of browser you’re using to help our website run smoothly.

2. How We Use Your Data

We don't sell your data to strangers. We use your info strictly to:

  • Process and ship your orders.
  • Send you tracking updates (and the occasional discount if you’ve opted in).
  • Keep our store safe from fraud.

3. Sharing With People We Trust

To run our small business, we work with a few reliable partners:

  • Payment Processors: To handle your credit card info securely (we never see your full card numbers).
  • Shipping Carriers: So they know where to deliver your package.
  • Service Providers: Tools that help us host our website or send our newsletters.

4. Cookies

Like most websites, we use "cookies" to remember what’s in your shopping cart and to understand how people use our site. You can always turn these off in your browser settings, but some parts of our store might not work as well.

5. Your Rights

It’s your data, after all. At any time, you can ask us to:

  • See what information we have about you.
  • Fix any mistakes.
  • Delete your data from our records.

6. Contact Us

If you have any questions about your privacy or just want to chat about our policies, feel free to reach out to our team at

If you have any questions about your privacy, want to exercise your data rights, or just want to chat about our policies, feel free to reach out to our team at

  • Email: support@luminaaura.us
  • Store Location: 211 Remolino, San Antonio, TX 78237-3956
  • Time zone: Central Time (CST/CDT)